Quality of services in Tumi
Hi, folks! I'm looking to gather information about Tumi and the quality of its services. Could you please share any reliable platforms or sources where I can find unbiased reviews? Your assistance would be invaluable. Thank you so much in advance!
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When I had a broken zipper on my Tumi bag, I looked into https://tumi.pissedconsumer.com/customer-service.html to figure out my options. Their customer service asked me to ship the bag to their repair center, which took a couple of weeks. The good news? They covered the repair since it was under warranty. It’s worth double-checking your warranty status before reaching out to avoid unexpected costs.